All orders placed Monday through Friday will be processed the following business day. Please note that orders placed on Friday will be processed on the following Monday. WHOOSH! will ship orders within 2-4 business days after processing has begun. Please allow 4-8 business days for your order to arrive. Delivery estimates do not include Saturdays, Sundays or holidays.

You should receive an email confirmation within 20-30 minutes of placing an order online. In the unlikely case you have not received a confirmation email, please email getclean@whoosh.com.

Please email us at getclean@whoosh.com as soon as possible. We will do our best to change your order when possible, but cannot guarantee alterations in every case.

WHOOSH! is not liable for any damages incurred during transit; it lies within the responsibility of the local carrier. All purchases are made at the buyers’ own risk. WHOOSH! does not assume any responsibility for lost or damaged packages.

WHOOSH! primarily ships with Canada Post and UPS in Canada, and with UPS for orders to the United States. If there is an apartment number or unit number associated with your address, please make sure to include it.

WHOOSH! currently only ships to Canada and the United States.

An email with your tracking number will be sent to you once your order has shipped.

We accept Visa, Mastercard, American Express and PayPal.

WHOOSH! offers a one-year warranty (from the original date of purchase) for manufacturer defects on all our products, so long as your product was purchased from an authorized WHOOSH! dealer. If you believe your WHOOSH! product is defective for any reason, please contact WHOOSH! directly by emailing getclean@whoosh.com for instructions on how to submit a warranty claim. Please note: this policy does not apply to products that have been damaged by misuse, accident, modification, or that were purchased from any third-party seller that is not an authorized WHOOSH! dealer.

Please email getclean@whoosh.com so we can help you out. Include a photo of the item(s) and indicate the damage, as well as a written description of the issue. Note that WHOOSH! is not liable for any damages incurred during shipping; it lies within the responsibility of the local carrier.

WHOOSH! has been tested to ensure safety for all screens. WHOOSH! cannot be held responsible for damage to MacBooks with anti-reflective screens known to contain manufacturer defects prior to using WHOOSH!.

WHOOSH! can currently be found across North America and in Europe. Please refer to our Where to Buy page to find out where you can purchase WHOOSH!

Got a question?

Have a question or concern that isn't answered in our FAQ? Get in touch with us using the form below!